Ocean Mimic > FAQ

About the Store
FAQ

We ship worldwide from Bali, Indonesia.

We do not accept returns but we do offer store credits and exchanges. This is because we ship from Bali and the postage is really expensive. We hope you understand.


Please check our return policy here and when you order please check our size guide that is on every product page. 

Our suits are on the small side so we recommend sizing up rather than down if you are unsure.

If you are a size 8, we recommend sizing up to a size 10 unless you are a very small size 8.

We take so much pride in our manufacturing. We manufacture with a small local team in Bali and we take sustainability into account at every opportunity.

Read all about how we make our swimwear here.

Our suits are made of Econyl yarn which is made of recycled nylon. They source their nylon from fishing nets and recycled carpets.

Read our blog here all about the fabric and the process. 

We don’t have a store yet but all our stock is here. Please get in touch if you’re in Bali so we can arrange a fitting for you.

10% of our profits goes to the charity and for every suit sold, we pick up 10 kilos of trash from somewhere in the world!

We ship in a thick paper envelope to avoid any plastic packaging. The only plastic is the sticky seal on the envelope to close the package. 

We recommend that you hand wash your suit in cold or warm water with a gentle laundry detergent.

If you can please use a filter for the water to catch any microfibres which can come loose while washing. Read more here

About the charity
get involved

Absolutely!

 

We are looking for volunteers all around the world for a variety of tasks. The most important thing is that you’re passionate about the ocean.

 

Get started at our Get Involved Page.

Check our events here.

Most of our cleanups are in Bali but sometimes we have cleanups in other locations. Check our events here. You could also start leading your own! 

Yes, we have an Indonesian charity for our cleanup work and we work closely with other Indonesian initiatives such as Bali Food Packs and YAMI.

Still have questions?